If Rescue Media does not see your NAS, please refer Answer ID 29386: Acronis True Image Rescue Media Cannot Find My NAS.If Acronis True Image for Western Digital cannot be installed, please refer Answer ID 31822: Acronis True Image for Western Digital: Product Activation Required.A drive may not be detected if it is connected to a RAID port, even if it is not configured as a RAID in various motherboards.A drive may not be detected by Acronis True Image for Western Digitalįor more information, please refer to Answer ID 15481 Acronis True Image for Western Digital Does Not See My Drive.A Western Digital drive or USB device must be inside or attached to the computer.

Acronis True Image for Western Digital Edition does not support the backup of internal drives on a Windows PC configured in a RAID.

My Cloud Home and Duo are Not Supported!.

My Cloud OS 5 the SMB (Server Message Block) protocol needs to be set to SMB2, SMB3, Please refer to Answer ID 29958: How to Change Windows Samba (SMB) Protocol Version on My Cloud OS 5.

Acronis true image software